Testway Community Challenge – take part in it
We're always looking for new ways to get more customers involved with helping improve our services and our communities. Customers are people who rent homes from us.
Leaseholders, shared home owners and residents play an important part in Testway life too and we want to hear their views, good and bad. They're people who don't rent their homes from us, but live in places where we have homes.
By listening to all these people, we can do things better.
There are many ways you can take part and help us with this. Some may take a few minutes of your time. Others may take a little longer and need more commitment, but we can give you training to develop new skills if you want us to.
We've put together a booklet to tell you about all the help and support we'll give you, including travel and childcare costs. Click this link to find out more: Helping you to get involved
So, if you've got something to say about the way we do things, or want something done where you live, click on this link to see all the different things you can take part in and make a real difference: How do I fit in?
Click on the link if you'd like to see who runs the group and what's involved: resident involvement structure chart
To see what focus group and panel meetings are coming up, or to read the minutes from past meetings so you can see what it's all about, click this link: meetings and minutes
Or just email iwanttogetinvolved@testway.co.uk and we'll be in touch.
When our customers get involved in what we do, we learn a lot about what we're doing right and what we're doing wrong. Everything you tell us helps us to do the best we can for our customers.
To see the things we've already changed because of what our customers and residents told us in 2008-2009, click on this link below:
We call all this information our 'impact assessment'.
To find out what we're planning to change or have already changed for 2009-2010, click on this link below.
We're always adding to this report, so if there's something we do that you think we could do better, call us on 01264 405670.
We'll update the 2009/2010 report every now and then on the website to keep it up-to-date.
