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Information leaflets

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Leaflets we have to help you

 

We print a range of leaflets to advise and help you.  

 

All of our leaflets can be given to you in large print, or Braille or put on to CD or cassette tape.

 

If you'd like a copy sent to you, just give us a call on 01264 405555. 

 


Click on the title to see the leaflet.

 

About your home

How we get your new home ready for you

How to move into your new home

How to keep your home up to scratch

How to leave your home

How to swap your home

How to deal with asbestos in the home

How to improve your home


Money matters

How to keep out of debt

How to pay for your repairs

How to pay by direct debit

Home SOS - your home, our help for shared owners finding it hard to make ends meet


Court action

How to avoid going to court

Help with going to court


Anti social matters

How to sort out problems with your neighbour

How to sort out dumped cars


Help at home for older and disabled people

Help with cutting your grass

Help with decorating your home


Having your say

How to get involved

Helping you to get involved

How to tell us what you think


Other leaflets

Help when a friend or relative dies

How we look after your information

How we make sure we treat everyone fairly

How we look after our customers (our customer charter)

Help with our leaflets

How we'll give you the best service

Testway Transform Money Box Fund - our charity arm that gives money to local groups

Twice as Handy - our trial odd job service for Testway customers living in the Test Valley


New leaflets about the support we can give you

How to make it easier to live at home - helping you to enjoy living in your own home, knowing help is at hand

Enjoy living in your home - Whether you have a disability or just need a bit of help, our service could be just what you need

First on Sight - because someone can't be there all of the time

Telecare Range- Testway telecare gives you the freedom to live your life your way

Could this save your life? -  details of telecare service which helps you to stay safe and well at home.
Home from Hospital - a service to help people when they come home from hospital


I can't see a leaflet that covers what I want to know

We're always updating and putting together new leaflets. So, if you want to know about something but you can't see a leaflet that covers it, please get in touch with us to see if there's one in the pipeline.  Just call us on 01264 405555.


Leaflets we're updating

Here are the other leaflets we're updating.  If you'd like a copy of one of these, please ring us on 01264 405555.

  • A guide to buying your home

  • Home contents insurance policy

  • Home contents insurance proposal form 


What other leaflets do you have?

We also keep leaflets for other support groups and agencies, which all have very useful information in them.  There's also leaflets about things that are happening in and around Andover. 

 

As these are always being updated, when you next call into our reception, have a look to see what we have, or have a look in your local library for similar leaflets. 

 

 

 

 

 

 

 

Updated 29 June 2010