Leaflets we have to help you
We print a range of leaflets to advise and help you.
All of our leaflets can be given to you in large print, or Braille or put on to CD or cassette tape.
If you'd like a copy sent to you, just give us a call on 01264 405555.
Click on the title to see the leaflet.
About your home
How we get your new home ready for you
How to move into your new home
How to keep your home up to scratch
How to leave your home
How to swap your home
How to deal with asbestos in the home
How to improve your home
Money matters
How to keep out of debt
How to pay for your repairs
How to pay by direct debit
Home SOS - your home, our help for shared owners finding it hard to make ends meet
Court action
How to avoid going to court
Help with going to court
Anti social matters
How to sort out problems with your neighbour
How to sort out dumped cars
Help at home for older and disabled people
Help with cutting your grass
Help with decorating your home
Having your say
How to make a complaint
How to tell us what you think
How to get involved
Helping you get involved
Other leaflets
Help when a friend or relative dies
How we look after your information
How we make sure we treat everyone fairly
How we look after our customers (our customer charter)
Help with our leaflets
How we'll give you the best service
New leaflets about the support we can give you
How to make it easier to live at home - helping you to enjoy living in your own home, knowing help is at hand
First on Sight - because someone can't be there all of the time
First on Sight - peace of mind for less than 50p a day
Telecare Range
Telecare - Testway telecare gives you the freedom to live your life your way
Telecare fall detector - Who's going to catch you if you fall?
Telecare - Worried about who's knocking at your door?
You can get these in our reception or by post. Or just ring us and let us know which leaflet you'd like. The number to call is 01264 405555.
We're always updating and putting together new leaflets. So, if you want to know about something but you can't see a leaflet that covers it, please get in touch with us to see if there's one in the pipeline.
Here are the other leaflets we're updating. If you'd like a copy of one of these, please ring us on 01264 405555.
Testway's leaflets
A guide to buying your home
Home contents insurance policy
Home contents insurance proposal form
We also keep leaflets for other support groups and agencies, which all have very useful information in them. There's also leaflets about things that are happening in and around Andover.
As these are always being updated, when you next call into our reception, have a look to see what we have, or have a look in your local library for similar leaflets.
