Your home - tenant information

1. Useful information

Background to Testway Housing
Structure and board of management 
How to get in touch with Testway Housing
Other useful numbers / agencies

2. Our service to you

Customer Charter
Service standards
Equality and diversity
Complaints
Data protection
Information leaflets
Application forms
Performance statistics

Customer magazines

THIS (Testway Housing Incentive Scheme) 
Learning with Testway 

How customers can get involved 

3. Your tenancy

Neighbour / noise disputes
Harassment
Anti-social behaviour
Landscaping and gardens
Rubbish and litter
Pets
Car parking and repairs
Garages
Lodgers
Living in a flat
Running a business
Starter tenancy agreement

4. Your rent

How rents and service charges are set
How you can pay your rent
Rent arrears (you owe us money for rent)
Money and benefit advice